Benefits Administration Outsourcing
Software solutions and services designed to simplify benefits administration for brokers, benefit consultants, and employers.
Benefits Administration Outsourcing
Software solutions and services designed to simplify benefits administration for brokers, benefit consultants, and employers.
Benefits Administration Outsourcing the ebm way
ebm alleviates the burden of benefits administration for brokers, benefit consultants, and HR teams. You make the benefit decisions – we handle the rest!
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Simplicty
Benefits administration is complex. From configuring your system for enrollment, to communicating with and educating employees on their benefits, managing coverage with carriers, and getting the proper deductions into payroll – there’s a lot to be managed. Not to mention staying on top of compliance requirements like ACA and COBRA. We remove the guesswork and simplify the entire benefits administration process with solutions and services that are the best fit for your organization’s needs.
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Flexibility
One size does not fit all. ebm deploys best-in-breed benefits administration solutions that actually address your pain points and meet you where you are. As you change carriers and benefits offerings year to year, we flex with you - from building out your plans for enrollment, setting up connections to send benefit elections to your carriers, and helping your employees understand their plan options.
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Success
Technology is only as good as the team behind it®. Our focus on client success extends beyond traditional service and support to deliver true ROI and an unparalleled experience. We streamline and automate the mundane, so that you can humanize the exceptional. We’re more than just another vendor – we’re your benefits administration partner.
Benefits administration outsourcing services
Benefits Administration Platforms
Implementation, support, and maintenance of best-of-breed benefits platforms.
ACA File
Generate, print, and mail 1095 forms to employees and eFile 1094 forms to the IRS
e3 Concierge
Personalized enrollment guidance and decision support through our benefit call center
COBRA Administration
Full service COBRA Administration and direct bill services for LOA and retiree billing
Consolidated Carrier Billing
Reconcile all of your carrier bills and consolidate into a single monthly payment
Dependent Verification
Dependent verification audits and ongoing eligibility verification
Our Process
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1
Discover
Through our consultative discovery process, we identify your current pain points and “must haves”. Understanding your challenges and goals enables us to determine the platform solution that is the right fit for you.
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2
Launch
A dedicated Client Success Team is assigned to your account to set you up for a successful implementation. Your platform is configured, and quality assurance testing is conducted to ensure the final product exceeds your expectations.
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3
Delight
Upon Go Live, training is provided to HR and all administrative users. And a dedicated team of experts is by your side all the way through ongoing service to provide full support, guidance on best practices, and speedy issue resolution.
Frequently asked questions
Do you offer benefit plans?
No. We don’t sell insurance or benefit plans. We implement, support, and maintain benefits administration software solutions and provide services to make benefits administration simple for brokers, benefit consultants, and employers
Why should my company outsource benefits administration?
Outsourcing benefits administration allows you to remove the guesswork and let the experts alleviate the administrative burden on your HR team. We’ll free up the time you spend on benefits administration, and save you from making costly mistakes.
Can we keep our current broker?
Absolutely! We work directly with your broker to implement and support your benefits administration solutions and services.
How does ebm work with our current broker?
With our expertise and flexible technology solutions, we work with your broker to address your pain points, suggest, and deliver a solution that is tailored specifically for you.
Does your platform help employees choose a best-fit plan?
Yes! We offer a selection of 4 benefits administration platforms with varying degrees of decision support – from side-by-side plan comparisons, cost modeling tools, and interactive plan recommendation technology that helps employees choose plans and coverage that is the best fit for them. Outside of our software solutions, our licensed representatives break down benefits concepts to employees in simple, understandable language to help in making critical benefits decisions.