Dependent verification process: Steps to ensure accuracy and compliance

The dependent verification process ensures that only eligible dependents are enrolled in employer-sponsored benefits plans. This process involves reviewing and confirming the eligibility of dependents such as spouses, domestic partners, and children to prevent errors, reduce costs, and maintain compliance with legal requirements.

Importance of ensuring accuracy and compliance

Accurate dependent verification helps organizations avoid unnecessary benefits costs, mitigate legal risks, and uphold fairness in the benefits program. Compliance with regulatory requirements protects employers from penalties and ensures that benefit plans remain financially sustainable.

Legal mandates and guidelines for verification

Various federal and state regulations guide dependent verification. Employers must adhere to government codes and regulations, including the Employee Retirement Income Security Act (ERISA) and Internal Revenue Code (IRC), to ensure compliance and avoid legal consequences.

Step 1: Understand the dependent verification process

Dependent verification involves confirming that dependents enrolled in benefits plans meet eligibility criteria. This includes:

  • Audit of an entire enrolled population: A point-in-time audit to verify the eligibility of an entire enrolled population to remove ineligible dependents from coverage.
  • Recently added dependents: Verification on newly added dependents to prevent ineligible dependents from enrolling into coverage.

Step 2: Notification and communication

Effective communication is crucial for successful verification. Employers should:

  • Notify employees early about verification, required documents, and consequences of non-compliance.
  • Use letters, emails, and portals to share verification details.
  • Clearly share start dates, deadlines, and send reminders for document submission.

Step 3: Gather required documentation

Different categories of dependents require specific documents:

  • Spouse or domestic partner: Request a marriage certificate or a domestic partnership certificate, and a joint tax return as proof of an ongoing relationship.
  • Natural-born children: Require a government-issued birth certificate to confirm the parent-child relationship.
  • Adopted children: Ask for a finalized adoption certificate or legal guardianship documents to verify eligibility.
  • Stepchildren: Provide a birth certificate that lists the employee’s spouse as the child’s parent, along with proof of marriage to the spouse.
  • Domestic partner’s children: Submit a birth certificate listing the domestic partner as the parent, and, if necessary, proof of domestic partnership.
  • Alternatives for missing documents: Offer guidance on acceptable alternative documents, such as court orders, affidavits, or legal guardianship papers, when standard documents are unavailable.

Step 4: Understand the consequences of non-compliance

Failing to verify dependents can result in significant consequences:

  • Premium adjustments: Ineligible dependents may increase premium costs, leading to higher contributions for both the employer and employees.
  • Exposure to penalties: Ineligible dependents can leave employers exposed to legal penalties and loss of coverage. Employers must adhere to the rules outlined in their plan’s Summary Plan Description (SPD).

Step 5: Benefits of regular audits

Regular audits provide several advantages:

  • Financial savings: Removing ineligible dependents reduces employer healthcare costs, freeing up resources for other initiatives.
  • Legal compliance: Regular verification ensures adherence to ERISA, IRC, and other legal mandates, minimizing legal risks and potential fines.
  • Fewer denied claims and tax violations: Accurate records minimize insurance claim denials and reduce the risk of tax discrepancies related to dependent benefits.

Step 6: Choose an audit approach

Employers must decide between in-house and external audits:

  • In-house audits: offer full control but need significant resources, dedicated staff, and expertise to manage.
  • External audits: Engage third-party vendors with specialized knowledge and tools to accurately handle the verification process, driving efficiency, scalability and impartiality.

Conclusion

Employers can ensure compliance by understanding the process, communicating clearly, collecting documents, and conducting audits. A thorough process leads to financial savings, lower risks, and compliant, cost-effective benefits plans.

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