If you find yourself battling your benefits platform, it’s time to look for technology that truly works for you. Perhaps you want to make a change this Open Enrollment season, but it’s difficult with so many solutions on the market. Cutting through the noise to find the right one is tough, but there’s a better way. You don’t have to vet and manage various solutions on your own. A trusted technology partner will conduct a thorough discovery process to assess your organization’s specific needs, challenges, and goals. This process identifies the benefits technology platform that best fits your needs for a seamless Open Enrollment experience.
The value of partnership goes beyond just buying a product. Once they identify the right solution, the technology partner brings in their team of experts to configure, support, and maintain the platform. They provide full transparency on system functionality, potential limitations, and timelines, ensuring your organization successfully implements and launches the new platform.
During Open Enrollment, timely and reliable support is critical. The bar for client service in the industry is often set frustratingly low, with long wait times and inconsistent answers. Partnering with a benefits technology provider ensures you have access to a dedicated team whenever you need them.
By collaborating with a trusted technology partner, HR teams can be hands off, leaving the technical expertise, platform management, and support to the professionals. This allows your organization to deploy a fully-serviced solution without licensing a platform or dedicate internal staff to its maintenance. With the right partner, you’ll streamline Open Enrollment, avoid disruptions, and receive the reliable support you need.
Partner with ebm for best-of-breed benefits technology and unmatched client service. Our solutions streamline your processes, providing you with expert support every step of the way. We handle all the service and maintenance so you can focus on you can focus on more strategic initiatives.
Learn more how ebm can transform your benefits strategy here, or schedule a discovery call today.
